Stormclad strives to give exemplary customer service before, during and after any installation, and we try to be open, honest and trustworthy in everything that we do. As such we actively work with many different organisations and trade bodies that independently verify our commitment in this pursuit of excellence. The accreditations listed on this page have been awarded to us by the individual third parties and are testament to our ongoing promise to be the very best home improvements company in the East Midlands.
The Age UK Business Directory is a list of businesses in the Nottingham area that have been checked by Local Age UK staff to ensure they are qualified, competent, trustworthy and insured. The traders & businesses listed on this website have all been checked by local Age UK staff to ensure that they have a history of reliable and trustworthy trading. It’s an independent service from a respected body to allow you to feel completely confident when engaging the services of any company on the directory.
The British Fenestration Rating Council (BFRC) was formed in 1998 to develop a window-specific rating system in conjunction with the home improvements industry. They came up with a system that is similar to those used on domestic appliances such as fridges, freezers, washing machines and other household products. All Stormclad Windows are A+ Rated meaning that they’re some of the most thermally efficient on the market today.
The Chartered Trading Standards Institute (CTSI) operates a Consumer Code Approval Scheme whereby organisations that operate consumer-facing codes of practice can apply to CTSI for approval of their codes. The Code of Practice that members of the Glass & Glazing Federation (GGF) work to has been approved by CTSI. Stormclad works to this Code of Practice for the benefit of our customers.
Deceuninck manufacture industry leading windows and doors. Stormclad are improved installers for their products.
The Financial Conduct Authority (FCA) regulates the financial services industry in the UK. Its role includes protecting consumers, keeping the industry stable, and promoting healthy competition between financial service providers. You cannot offer finance facility without FCA authorisation, it is the government scheme to ensure finance is not miss-sold. DO NOT look at taking finance with a company until you have checked they are FCA authorised.
FENSA stands for the Fenestration Self-Assessment Scheme and was established to enable companies that install replacement windows and doors to self-certify Building Regulations compliance without the need for a separate assessment from Building Control. In short, because Stormclad is a FENSA registered company you have complete peace of mind that your installation will be fully compliant with building regulations.
Stormclad are members of The Glass and Glazing Federation (GGF) to offer you complete peace of mind for your home improvements project. When you choose Stormclad you’ll benefit from a host of features including Deposit Protection, Guarantees on your products, Transferable Warranties and Alternative Dispute Resolution in the rare case of a disagreement. Stormclad also pledge to work to the GGF Consumer Code of Practice, which has been put together by the GGF to benefit the consumer.
The GGFi was established in 2005 by the Glass and Glazing Federation (GGF) to provide warranty insurance for products for the home improvements market. Their insurance solutions are admin efficient, market relevant and competitively priced. Stormclad are members of the GGFi.
The GGF’s Consumer website is www.myglazing.com/homeowner and it’s packed full of useful homeowner guides and lots of other great information.
Stormclad has been given Premium Installer status for Solidor composite doors that have excellent thermal efficiency and are extremely secure.
The Glazing Arbitration Scheme (TGAS) is an independent Alternative Dispute Resolution (ADR) scheme for the Glass & Glazing industry. As we are members of the GGF and are FENSA registered you can benefit from TGAS’s arbitration service in the unlikely event you are not happy with your Stormclad installation.
TrustMark is the only Government endorsed scheme that gives you reassurance of quality and protection from rogue traders that may work in and around your home. TrustMark only awards registered firms with their accreditation after detailed checking including on-site inspections to ensure a company’s integrity. It covers three cornerstones of quality – Good Trading Practices, Good Customer Service & Technical Competence. Stormclad are TrustMark accredited.
Which? Trusted Traders is an endorsement scheme run by consumer champions Which? It recognises reputable traders who have been through an evaluation process by professional assessors to ensure that they meet various criteria including robust financial health, excellent customer satisfaction and thorough business and administrative procedures. When a company is given Trusted Trader status it means that all the checks and balances have been completed on your behalf to demonstrate it is trustworthy, solvent and has a first-rate track record.
