Frequently Asked Questions
What causes condensation?
Condensation on windows, and the damage it does to paintwork, curtains, wall coverings and window fittings, are problems frequently encountered in all types of building. The increase incidence of condensation in today’s buildings is the direct result of changes in modern living conditions, which have led to warmer and more comfortable rooms.
For more information regarding this please download Condensation Sheet
What is micro-climate and what causes external dew on exterior panes?
Under particular weather conditions dew (or frost) forms on any unheated surface (the ground, roofs, walls, cars, etc.) exposed to a clear night sky. In the past this effect has not happened on the glass in heated buildings, since the heat that escapes through the glass warms the glass up slightly as it passes through. Even conventional double glazing allows sufficient heat to escape to prevent dew forming on the external face of the glass.
For more information regarding this please download Micro-climate Sheet
What about wear, tear and breakages?
Your Stormclad guarantee covers you against a whole host of damages and defects that your products could potentially fall foul of, however it does not cover you from general wear and tear and damages brought about by every day usage. Just as a car dealership would not cover damage to handles brought about by wedding rings, snagging to door gaskets, scuffs and bumps we will not either. This is because none of these problems need to happen, and it is from lack of care and maintenance that they will unfortunately come about. By abiding by the help and tips to maintain your products, you can easily prevent these instances occurring. We will try to help as much as possible with replacement/repair in these circumstances but there will unfortunately be a charge for an engineer’s time to visit your property and also any parts which may be needed.
How long does a conservatory take to fully dry out?
The process of building a conservatory includes using a lot of water, which inevitably needs time to evaporate before your conservatory can be classed as dried out. Once the frame structure is built and glass added it does usually take between ten and twelve weeks for a new build conservatory to fully dry out. Any aluminium box gutter used in the construction of your conservatory will generally condensate heavily during this period, due to the fact that it is the ‘cold bridge’ to the outside temperature, as it is far more conductive than any other material which is on show and used in the frame construction. We can only ask that you be patient and wait for your conservatory to fully dry out during this period, which will happen over the given time period. Heat and ventilation are required during this period and can speed up the whole process due to the increased evaporation they will encourage, if you are conscious to speed up the drying out period then you may look into the possibility of hiring a dehumidifier to rid your new room of excess water.
Can you match my existing style of window?
At Stormclad we offer an extremely wide range of windows to complement your home and suit your specific requirements.
Do you replace glass or do repairs?
We offer you a competitive price to replace your windows as a whole. Often, when parts of a window fail such as glass units and locking mechanisms, it is a reminder that the whole window is due for a change. We therefore choose to offer a replacement service rather than to repair faulty or substandard parts.
What is an A+ Rated window?
Stormclad’s A+ Rated windows have been independently tested using the same European rating system that has been used for items such as fridges and washing machines for many years. An A+ Rated window system will not lose any heat whatsoever from your home. None. Zero. It’s a little more complicated than that, but the principle really is true.
What does Secured by Design mean?
Secured by Design is the official UK Police flagship initiative combining the principles of ‘designing out crime’ with physical security.
Will I save money on my fuel bills by installing Stormclad Windows?
Our windows are at least twice as effective at retaining heat than standard clear double glazing. This keeps your more comfortable whilst reducing your heating bills and is of course, better for the environment too.
What’s the best type of glass for a double glazed window?
It’s not necessarily the glass itself, it’s more the components of a sealed unit and the window as a whole that creates an efficient product. At Stormclad, we use a combination of energy efficient glass, warm edge spacer bar and argon filled units to achieve fantastic energy savings. Plus our frames come with double gasket seals and are installed professionally to ensure there are no drafts.
What is PVCu?
PVCu stands for ‘un-plasticized polyvinyl chloride’ – it is the ‘official’ name for the more widely used term, uPVC. PVCu and uPVC are exactly the same; the material gives rigid and strong double glazing frames, and is the most cost-efficient choice of double glazing materials.
Stormclad PVCu double glazed windows come in a variety of colours and finishes although white is by far the most popular. PVCu is also both durable and recyclable, requiring very low maintenance.
What is the difference between different frame materials?
uPVC frames are the most popular choice type for double glazing because they last a very long time yet at the end of their life can also be recycled. We also offer you a range of aluminium or wooden frames to suit different property types.
What is between the panes of glass?
We use argon in between our panes of glass. This creates another barrier to heat loss as it is a far greater insulator than the air that we breathe.
Will I need extra ventilation?
At Stormclad, our Designers and Technical Surveyors will ensure that your windows have adequate ventilation to meet your personal usage requirements and building regulations.
Can I have different glass in my door?
Yes we offer you a great range of glazing options for all doors.
Can you match my existing style and colour of door?
We have one of the widest ranges of doors available, from uPVC doors, composite doors and aluminium doors. From this range we will endeavour to complement your existing fittings as required.
What types of materials are your doors made from?
We offer composite, aluminium and uPVC doors.
Can your doors be opened inwards and outwards?
All Stormclad doors are made to measure to suit your individual requirements. We ensure that they are manufactured and installed to open the best way for your property and our Designers will discuss this with you. This can be inwards or outwards.
Do you supply bi-fold doors?
Yes, we offer a range of bi-fold doors ranging from 2 to 7 folding door sections.
Can you provide doors suitable for disabled access?
You can specify whether you want a low (wheelchair access), medium or high threshold for your Stormclad door. We can also supply suitable handles and locking mechanisms designed for ease of use.
How secure are your doors?
Each door is fully reinforced and fitted with robust hinges and locking mechanisms. Our excellent multi-point locking system ensures our doors lock firmly into their frame. All of our doors are certified as either PAS 23, PAS 24 or Secured by Design depending on your agreed specification.
How long will a Stormclad fire door last in a fire?
Stormclad fire doors will hold a fire for 30 minutes as standard.
Can I use my new conservatory straight away?
Yes of course. As part of the great Stormclad service we can offer you a complete package that includes decoration and a selection of flooring including laminate, ceramic tiles and carpeting. We can also supply heaters, underfloor heating and air conditioning.
Your Designer will be able to go advise you on the host of options that will enable you to start enjoying your new conservatory straight away.
Can I use my conservatory all year round whatever the weather?
Stormclad conservatories can be used all year round because they have insulated bases and cavity walls, and feature thermally efficient double-glazed units and roof glass. Like your home, on the coldest of days, the sensible use of heating will also help. The technology built into our glass helps to reflect the sun’s heat in the summer too, keeping your conservatory comfortable all year round.
Do we need Planning Permission or Building Regulation Approvals?
At Stormclad, our full design and technical survey procedures mean that the whole build process is managed for you, including Planning Permissions and Building Regulations, so you needn’t worry about this.
However, under regulations that came into effect from 1 October 2008 adding a conservatory to your home is considered to be permitted development, deemed as exempt from planning permission, subject to the following limits and conditions:
- No more than half the area of land around the “original house”* would be covered by additions or other buildings.
- No extension forward of the principal elevation or side elevation fronting a highway.
- No extension to be higher than the highest part of the roof.
- Maximum projection of a single-storey rear extension of 3 metres for an attached house and 4 metres for a detached house.
- Maximum height of a single-storey rear extension of 4 metres.
- Maximum depth of a rear extension of more than one storey of 3 metres including ground floor.
- Maximum eaves height of an extension within 2 metres of the boundary of three metres.
- Maximum eaves and ridge height of extension no higher than existing house.
- Side extensions to be single storey with maximum height of 4 metres and width no more than half that of the original house.
- Roof pitch of extensions higher than one storey to match existing house.
- No verandas, balconies or raised platforms.
- On designated land* no permitted development for rear extensions of more than one storey; no cladding of the exterior; no side extensions.
Where work is proposed to a listed building, listed building consent may be required.
* The term “original house” means the house as it was first built or as it stood on 1 July 1948 (if it was built before that date). Although you may not have built an extension to the house, a previous owner may have done so.
*Designated land includes national parks and the Broads, Areas of Outstanding Natural Beauty, conservation areas and World Heritage Sites.
Building regulations will generally apply if you want to build an extension to your home. However, conservatories are normally exempt when they meet a number of conditions:
- They are built at ground level and are less than 30 square metres in floor area.
- At least half of the new wall and three quarters of the roof is either glazed or translucent material.
- The conservatory is separated from the house by external quality door(s).
- Glazing and any fixed electrical installations comply with the applicable building regulations requirements.
You are advised not to construct conservatories where they will restrict ladder access to windows serving rooms in roof or loft conversions, particularly if any of the windows are intended to help escape or rescue if there is a fire.
Any new structural opening between the conservatory and the existing house will require building regulations approval, even if the conservatory itself is an exempt structure.
Please note that requirements in Scotland, and to a lesser extent, Northern Ireland are different to those in England and Wales.
On April 1st 2002, the Government introduced Part L, amending the Building Regulations for the first time, to require replacement windows and doors to meet tough new thermal performance standards. The new standard applies when new doors replace an existing window or you change the doors between the house and the conservatory, but not when you keep the existing lockable French doors or patio doors between house and conservatory.
Do you make conservatories to order?
At Stormclad all of our conservatories are manufactured to your individual requirements. They can be personalised with a range of design features and we also have a selection of accessories for you to choose from.
We’ve got an odd shaped space – will it still be possible to have a conservatory?
Because of all conservatories are made to your specific requirements, we can design anything that’s physically possible for you.
Fascias & Soffits FAQS
Do you offer a full replacement service or over-cladding?
At Stormclad we only ever offer a full replacement service.
The process is detailed here in our blog.
Do you install fascias and guttering independently?
We offer a wide range of guttering and fascias, our ability to replace them independently depends on what they are fixed to. If the fascias and soffits are in a state of bad repair, we would not be able to replace the guttering alone. However, if it fixes straight into brick, this is not a problem.
What finishes do your rooflines come in?
Stormclad’s uPVC rooflines comes in a range of colour options to complement your property.
How long will my new fascias & soffits last?
Stormclad’s fascias and soffits come with a 10 year guarantee.
What sort of carports do you supply?
We have an excellent range of lean-to carports to suit any vehicle size or style.
What materials do Stormclad canopies and carports come in?
Stormclad carports are built using powder coat aluminium framing and a choice of polycarbonate or glass roofing, to your specification. Our over-door canopies are manufactured from GRP fibreglass in a full range of colours and styles.
Do we need planning permission?
This depends on where the carport/canopy will be fitted. Our technical Surveyor reviews every individual case and should you need planning permission, for your carport or canopy, we will fully manage the application from start to finish.