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Customer Care

The PDFs on this page will give you more detail on some of our products and helpful advice on a variety of topics.

Information & Advice

thumbnail of Home Ventilation Advice

Home Ventilation Advice

Oxidisation of Lead Work Advice

Oxidisation of Lead Work Advice

thumbnail of Reducing Exterior Noise with Double Glazing Advice

Reducing Exterior Noise with Double Glazing Advice

thumbnail of Visual Performance Expectations of Glass Advice

Visual Performance Expectations of Glass Advice

Condensation- Causes and Advice

Condensation- Causes and Advice

Product Technical Specifications

Deceuninck 2800 Spec Guide- Standard Sculptured Window Frame

Deceuninck 2800 Spec Guide- Standard Sculptured Window Frame

Deceuninck 2500 Spec Guide- Chamfered Frame

Deceuninck 2500 Spec Guide- Chamfered Frame

Complaints Process

Complaints Policy

Complaints Policy

Complaints Process - Cash Customers

Complaints Process – Cash Customers

Complaints Process - Finance Plan Customers

Complaints Process – Finance Plan Customers

Stormclad Ltd act as a credit broker and not the lender. Credit is provided by a panel of lenders. Authorised and regulated by the Financial Conduct Authority.